Are you a contractor?
No. We operate independently of any contracting company, matching Durham County homeowners with local providers.
Can availability be promised in advance?
No. No. Each provider covering Durham sets its own availability, qualifications, and response window.
Will a few pictures tell the whole story?
Not consistently. Hidden fascia or soffit issues, especially with Piedmont clay soils under a mill-era and postwar housing mix with heavy oak canopy, are difficult to assess from images alone.
Should more than one provider look at the job?
Yes, if timing allows -- written scopes make it much easier to compare materials, preparation, and exclusions.
Do you screen providers for licensing and insurance?
That check is on the homeowner: verify credentials, insurance, permits, scope, and warranty terms before work starts in Durham County.